The Duke of Cambridge answered Centrepoint’s helpline phone calls on Monday (13.02.17).
The 34-year-old royal – who has been a patron of the charity since 2005 – visited the organisation yesterday and took part in a training exercise for their new helpline, which saw him listen in to a call answered by a member of staff, Carys Lewis, to help a child who had been thrown out of his home.
Kensington Palace shared the news of Prince William’s trip on social media with a picture of him sitting by the phone.
They captioned one post on Twitter: "’Hello, this is William @centrepointuk …’ The Duke takes part in a test training exercise on the helpline phones."
Whilst another tweet read: "His Royal Highness meets staff and volunteers at the centre and listens in to one of the live @centrepointuk telephone calls.
"The Duke has been patron of @centrepointuk since 2005. The charity works to help young people tackle a range of different issues they face.
"A mixture of staff and volunteers will take calls from thousands of young people around the UK with the launch of @centrepointuk helpline. (sic)."
And William – who has three-year-old son Prince George of Cambridge and 20-month-old daughter Princess Charlotte of Cambridge with his wife the Duchess of Cambridge – reportedly asked Carys to keep him updated with how the child gets on when they got off the phone.
Centrepoint’s chief executive, Seyi Obakin, has described William’s visit and the launch of their new service as an "important day".
He told the Independent.co.uk: "Today is an important day for all young people, not just those that are homeless. Homelessness is not that far away. It can happen to anyone. What the helpline is going to do is give them a lifeline.
"Intervening early and decisively by providing the right support for those in crisis can end youth homelessness. Today, with the launch of the Centrepoint Helpline, we take the first step towards realising our ambitious goal to end youth homelessness before it has even begun."
The Duke of Cambridge answers Centrepoint’s helpline phone calls
